WELCOME TO SARAH&LOU’S
Celebrating occasions in style since 2017
Here at Sarah & Lou’s we create and make wonderfully bespoke, Personalised gifts for every occasion. Every item we create is designed in our small home office in Oxfordshire where we are busy creating products and chasing our dreams of making what we love and bringing a smile into the lives of our lovely customers.
What started out as a dream, quickly turned into a full-time gift giving brand. Our product line has grown with our customers in mind and we’re always adding new products to our ever expanding collections.
We strive to create pretty things from beginning to end because we love happy customers. Why not share your purchase with us over on our Facebook page. We love to see our customers with their gifts!
Please note we have decided to stay open during these hard times to help lift spirits and create happiness where its needed, we are doing our best to keep up with orders and ship them out as quickly as possible but please bare with us if there is a small delay.
REFUNDS AND RETURNS
All the Details
We accept cancellations if the item hasn't yet gone into production.
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
PRIVACY AT SARAH&LOU’S
Trust Us with Your Information
Out user’s privacy is of the highest importance to our business.
We wont ever use, store or give out any personal information.
